Our promise; If you ever have a defective capo we will repair or replace it.
Warranty, Service, and Repair
- Paige Musical Products, at its discretion, will at no charge repair or replace any of its purchased capo models due to manufacture defect during normal use. However, we ask that you please return your defective capo to the address listed below.
Paige Capos do not have to be purchased directly through our website to qualify for the warranty coverage, we stand behind every Capo we've manufactured.
Defects or damage that result from improper operation, storage, misuse or abuse, accident or neglect, such as physical damage to the product, contact with liquid, water, rain, dirt, or extreme heat, all of which may alter the cosmetic appearance and overall performance of the Paige Capo are all excluded from warranty service.
Returning Your Defective Capo
- Before shipping your defective capo, please contact us (HERE) to let us know it is coming.
You can return your defective capo to:
Paige Musical Products
PO Box 209
Jonesville, MI 49250 U.S.A.
Replacement Sleeves (rubber tube that lays over the strings)
- This is a part that eventually wears out according to how much use it gets. If your sleeve is worn out from normal use the warranty doesn’t get you a free replacement. A link to buy replacement sleeves can be found HERE. If your sleeve has a pre-mature defect (example: has a crack or deformity) it is covered.