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FAQ

Frequently asked questions

What kind of warranty coverage do I have on my capo?


Paige Musical Products have a 2-year warranty. In order to verify that your product was purchased within the last two years, you must have registered your capo on our website at the time of purchase or have proof of a receipt. Learn more about Warranty Information HERE.




Are replacement sleeves available?


Yes. We commonly find that replacement sleeves are needed after a few years. These sleeves are available through our online store or through our Amazon Brand account.




Does the Paige Capo come in any other color/finish?


It depends on the model. When you shop on our online store, or our Amazon Brand account, if the model offers it, there would be an option to choose a different color or finish.




Can I order a Paige Capo with a specific radius?


At this time, we are not accepting special orders.




How do I track my order?


When an order is placed from our online store, you will receive an order confirmation via your email where a tracking number will be displayed. An order from one of our dealers will have their own method of tracking and confirmation, therefore they will need to be contacted directly.




Where can I find a Paige Capo in my area?


Because we deal almost exclusively with International and Domestic Distributors, there is no way of knowing what stores carry one or all of our products. Our most accurate way of determining who carries the Paige Capo is to call a store directly. Alternatively, we do have our Distributors and Dealers Locator listed on our website, found HERE, which may help you get started in the right direction.




How do I use the Paige Clik Capo?


How to Use the Paige Clik Capo, demonstrated by Bryan Paige, Owner/Creator.




How do I become a Distributor or Dealer for Paige Musical?


To fill out a form to become a distributor or dealer, please visit and fill out the specific form you need, HERE.




I have a question about sizing...


All sizing related questions will be directed to visit our Capo Descriptions Page HERE. If there is a question unanswered on this page, please contact us by submitting a message. **PLEASE NOTE: We receive a large amount of messages and in order to successfully answer every question, we try to provide our customers with as much information as possible ahead of time so that they are given an answer in a timely manner. However, If we receive a message about sizing that is answered on our Capo Descriptions Page, you will receive a reply from our Marketing Department where they will direct you to revisit the Capo Descriptions Page.




Do you ship internationally?


Yes, we ship all over the world from online orders placed on our website. International shipping is a $10 charge. **PLEASE NOTE: International orders are taking longer to ship.




I just purchased a Paige Capo "The Original" P-6N from Amazon. It looks like the old model to me. Is there any way to tell via IPC number or any other specific upgrade that it's the now or old model?


All new and improved models have a sticker on the packaging that say New & Improved. If you have found a dealer that does not specify or does not have our packaging show chances are they have old stock they are still selling. We recommend ordering from our online store or contacting your dealer directly.




Are there any distributors near me that have the New & Improved P6N nickel capo with clear sleeves and felt protecting strips that I can buy from?


Because we deal almost exclusively with International and Domestic Distributors, there is no way of knowing what stores carry one or all of our products. Our most accurate way of determining who carries the Paige Capo is to call a store directly. Alternatively, we do have our Distributors and Dealers Locator listed on our website, found HERE, which may help you get started in the right direction.




I have enjoyed your banjo capo for many years. The black rubber fret grip on top fell apart. Do you sell a replacement?


Unfortunately, we cannot replace the shrink wrap but we can send you 3 felt pieces and a sleeve for $8.




I’m a happy customer with one of your p-6e capos, but it’s old and its original sleeve cracked with years of use. Which replacement sleeve should I use for it?


The Universal Replacement Sleeves fit the Classical Paige Capo or can be cut to fit all other models (Original and Clik™), except for the 12-String and Electric models which use thicker tubing.




I noticed that the pricing did not indicate if it was U.S. or Canadian dollars.


All pricing on our website is U.S. currancy.




Are the original black sleeves still available?


Yes, we are working on adding this item back to our website.





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P.O. Box 209, Jonesville, MI 49250, USA | marketing@paigecapo.com

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